Privacy Policy

We are committed to protecting our customers' personal information. We recognize the
importance of protecting information that is stored on our network or servers. The data we
protect (your “Personal Data”) includes all information that can be used to identify you.

This Privacy Policy answers some questions about what personal information we collect
and why, what we do with it, and how we protect it. This Privacy Policy is designed to
address regulatory requirements of the jurisdictions in which Nefture Security offers its services, including the General Data Protection Regulation (“GDPR”).

If you have any concern, question or if you would like to exercise any of your rights with respect to your Personal Data, you may contact us at [email protected]

The following privacy policy concerns Nefture Security following websites https://nefture.com at https://www.app.nefture.com and https://alerts.nefture.com.

What data do we collect about you and how do we collect it?
We collect your Personal Data through a variety of methods: either you provide it to us
directly, we collect it from external sources, or we collect it by using automated means.

What personal information do we collect?

Login information
Device information
Personal information (e-mail address or telegram id)
Transactional data (information about payments made by or to you);
Technical data (internet connectivity data, internet protocol (IP) address, operator and carrier data, login data, browser type and version, device type, category and model, time zone setting and location data, language data, application version and SDK version, browser plug-in types and versions, operating system and platform, diagnostics data such as crash logs and any other data we collect for the purposes of measuring technical diagnostics, and other information stored on or available regarding the devices you allow us access to when you visit the Site, or use the services or the App); and recordings of the usage, version of the application, url, page elements text and properties, library used to send the event and its version, custom messages, blockchain addresses,posthog list: https://eu.posthog.com/project/19530/data-management/properties
Marketing and communications data (your preferences in receiving marketing from us or third parties, your communication preferences, your survey responses)
Blockchain data (wallet addresses, transactions data, owned assets, DeFi positions, smart contract data)

We also receive information from other sources and combine that with the information we collect through our services. For instance:

We use "cookies" from time to time to help personalize your online experience with us. Cookies provide us with information about your use of the Sites that can help us improve the Sites and your experience with it. We will process Personal Data collected through cookies in accordance with this Privacy Policy. If you have set your browser to alert you before accepting cookies, you should receive an alert message with each cookie. You may refuse cookies by turning them off in your browser, however, you should be aware that our Sites, like most other popular sites, may not work well with cookies disabled.
We may analyze public blockchain data to ensure parties utilizing our Services are not engaged in illegal or prohibited activity and to analyze transaction trends for research and development purposes.
Advertising or analytics providers may provide us with anonymized information about you, including but not limited to, how you found our website.

On what basis do we collect your data?

We only use your Personal Data where we have a legal basis to do so:

Consent: For some processing activities, we require your prior consent. This applies for example to some of our direct marketing activities which fall under the scope of the GDPR. You will always be prompted to take clear, affirmative action so that we can ensure that you agree with the processing of your Personal Data. If you have given us your consent for processing operations, you may always change your mind, and withdraw your consent at any time and easily; all you need to do is email us at [email protected]
Legal obligation: In some cases, we have to process your Personal Data to comply with legal obligations, including those applicable to financial services institutions, such as under the Bank Secrecy Act and other anti-money laundering laws. You may not be eligible for certain Services if we cannot collect the Personal Data necessary to meet our legal obligations.

For what purposes do we collect your data?

We collect your Personal Data to:

Provide our Services (including customer support);
Process transactions and send notices about your transactions;
Resolve disputes, collect fees, and troubleshoot problems;
Communicate with you about our Services and business and to inform you of matters that are important for your account and/or use of the Sites. We also use your Personal Data to respond to any questions, comments or requests you filed with us and the handling of any complaints;
Comply with applicable laws and regulations;
Establish, exercise and defend legal claims;
Monitor and report compliance issues;
Customize, measure, and improve our business, the services, and the content and layout of our Sites and apps (including developing new products and services; managing our communications; determining the effectiveness of our sales, marketing and advertising; analyzing and enhancing our products, services, websites and apps; ensuring the security of our networks and information systems; performing accounting, auditing, invoicing, reconciliation and collection activities; and improving and maintaining the quality of our customer services);
Perform data analysis;
Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences, and measure the effectiveness of it. To approach you via email for marketing purposes, we request your consent, unless it is not required by law. You always have the option to unsubscribe from our mailings, e.g., via the unsubscribe link in our newsletter;
Perform risk management, including comparing information for accuracy and verify it with third parties and protect against, identify and prevent fraud and other prohibited or illegal activity, claims and other liabilities; and Enforce our contractual terms.

How long do we keep your data?

We will only retain your personal information for as long as necessary to fulfill the purposes
for which we collected it, including for the purposes of satisfying any legal, accounting, or
reporting obligations or to resolve disputes. While retention requirements vary by
jurisdiction, information about our typical retention periods for different aspects of your
personal information are described below.

If your subscription falls into inactive status, we will dispose of your data within 90 days. In
some cases we may keep a hash of your e-mail address to prevent repeated usage of the
free trial.

Information collected via technical means such as cookies, web page counters and other
analytics tools are kept for a period of up to one year from expiry of the cookie.

When Personal Data is no longer necessary for the purpose for which it was collected, we
will remove any details that identifies you or we will securely destroy the records, where
permissible. However, we may need to maintain records for a significant period of time
(after you cease using a particular service) as mandated by regulation.

GDPR

Under the GDPR and relevant implementation acts, individuals have statutory rights related
to their Personal Data. Please note that rights are not absolute and may be subject to
conditions.

One key right is the Right to object. You have the right to object to processing of your
Personal Data where we are relying on legitimate interests as our legal basis (see above).
Under certain circumstances, we may have compelling legitimate grounds that allow us to
continue processing your Personal Data. In case processing of your Personal Data
takes place for direct marketing purposes, including profiling for direct marketing, we will
always honor your request.

Other rights are as follows:

Right to withdraw consent.
Right of access.
Right to rectification.
Right to erasure. Right to restriction. You have the right to request restriction of processing of your Personal Data.
Right to data portability. In some cases, you have the right to request to transfer your Personal Data to you or to a third party of your choice.

Data Protection Officer

We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing questions in relation to this Privacy Notice. If you have any questions or complaints related to this Privacy Notice or our privacy practices, or if you want to exercise your legal rights, please contact our DPO at [email protected]

Complaints

You have the right to make a complaint about the way we process your personal data to a supervisory authority.

Third-party links

The Nefture Security website and any applicable web browser, the Nefture Security App or application programming interface required to access the Services (“Applications”), may include links to third-party websites, plugins and applications (“Third-Party Sites”). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these Third-Party Sites and are not responsible for their privacy statements and policies. When you leave our Site or Applications, we encourage you to read the privacy notice or policy of every Third-Party Site you visit or use.

If you refuse to provide personal data.

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you refuse to provide that data when requested, we may not be able to fulfill our duties - for example, to provide you services. In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

Changes to this Notice. We may amend this Notice at any time by posting a revised version on our website. The revised version will be effective at the time we post it. You are responsible for periodically reviewing this Notice.

Contact Information. You may contact us with questions or concerns about our privacy policies or practices at [email protected]